Our Vision

Imagine an industry that is highly regarded, regulated and desirable; focusing on education, empathy and engagement; where innovative solutions help us manage the challenges of modern communal living.

Our Mission

To deliver an exceptional property management service by experts who understand property and people.

Our Values

Our Ethos

We started MLM out of a need to find a quality, dependable and trustworthy property management service and so in 2000, MLM was established.

Property management is what we do, but helping others is why we do it. It’s about navigating people through the complexity of communal living, being transparent and caring about your home as if it were our own.

We are committed to the industry’s promotion of better regulation as a benchmark of quality and are proud to be regulated by RICS, ARMA, ALEP and are ISO 9001 compliant.

MLM is a company that embodies community spirit both internally, within the developments we manage and the wider industry.

Our directors, brother and sister duo Michael and Shelley Jacobs, exude passion and enthusiasm for the industry and are experts in their respective fields of understanding property and people.

 Our Awards

2019

ARMA ACE Awards

  • Highly commended – Corporate and Social Responsibility Firm of the Year

News On the Block Property Management Awards

  • Winner – Employer of the Year

2018

ARMA ACE Awards

  • Winner – Corporate and Social Responsibility Firm of the Year
  • Highly commended – Employer of the Year
  • Highly commended – Major Works Project (for Ivor Court)
  • Highly commended – Larger Managing Agent of the Year

News On the Block Property Management Awards

  • Highly Commended: Employer of the Year

2017

ARMA ACE Awards

  • Winner – Apprentice of the Year
  • Highly commended award – Corporate and Social Responsibility Firm of the Year

News On the Block Property Management Awards

  • Winner – Employer of the Year
  • Winner – Best Managing Agent of a mixed use block
  • Highly Commended Award – Best Managing Agent for an RTM / RMC block

2015

News On the Block Property Management Awards

  • Highly Commended – Young Property Manager of the Year
  • Highly Commended – Estates Team of the Year
  • Highly Commended – New Build Property Management Company of the Year

2014

News On the Block Property Management Awards

  • Winner – Property Manager of the Year
  • Highly Commended – Concierge of the Year